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Latest News
Zuercher Technologies Acquires IMPACT
Zuercher Technologies Acquires IMPACT   Zuercher continues to expand its geographical footprint and expertise with the acquisition of IMPACT®—t...[More...]
Town of Gates PD Links IMPACT® RMS to Monroe County CAD
Over the past year the Town of Gates Police Department in Monroe County, NY has successfully implemented a new RMS (Records Management System) and h...[More...]
IMPACT adds City of Oswego PD to Its Growing NY Client Base to
IMPACT continues to grow its New York client base being selected by the Oswego City Police Department to supply its Public Safety software applicati...[More...]
IMPACT Now a Microsoft Azure Government Hosting Vendor
IMPACT is proud to report that it is now a Microsoft Azure Government Hosting provider. This allows IMPACT to offer and provide a hosted solution to...[More...]

Computer Aided Dispatch

The IMPACT:® VCAD3 (Visual Computer Aided Dispatch) System is scalable from a small, single agency jurisdiction to a multi-agency, multijurisdictional countywide dispatch center. IMPACT can be configured to run at a primary PSAP with backup capabilities at a secondary, remote PSAP site.  User Profiling and Position Filtering allows users to configure how they prefer to display the various types of caller, dispatch and status data as well as select the types of calls to display on their screens,  (Police, Fire, EMS, or any combination).

The full power of VCAD3 can be attained when used with the IMPACT: Records Management System (RMS) and several of the optional IMPACT products listed below. For details of each of these products select the associated  link.

VCAD - Dispatching System
Enables personnel to share critical information accurately and immediately.
E911 Interface
E911 imports the caller's name, number and location (ANI/ALI) data from phone company records directly into the application.
NCIC Interface
NCIC Interface facilitates instant access to local, state and national crime information databases at selected workstations on the network and in every AMO attached vehicle or mobile computer.
CAD Mapping
Provides valuable information when planning escape routes, evacuations or placement of units.
AVL - Automatic Vehicle Locator (GPS)
Tracks and displays vehicle positions on map.
VSTAT - CAD Status Monitoring
The IMPACT: Visual Status Monitor operates like a powerful dispatching dashboard, providing a myriad of information related to the real-time activities of the department and community.