IMPACT CAD is scalable from a small, single agency jurisdiction to a multi-agency, multijurisdictional countywide dispatch center. IMPACT CAD can be configured to run at a primary PSAP with backup capabilities at a secondary, remote PSAP site. User Profiling and Position Filtering allows users to configure how they prefer to display the various types of caller, dispatch, and status data as well as select the types of calls to display on their screens.
The full power of VCAD3 can be attained when used with the IMPACT: Records Management System (RMS) and several of the optional IMPACT products listed below. For details of each of these products select the associated link.